Award-winning service homeowners can trust.
Family-owned since 1955 with recognized BBQ and customer service expertise.
TRUSTED ACROSS HAMILTON
Copyrights 2026. Chadwicks & Hacks. All rights reserved.
Complete BBQ grills services:
advice, sales and service
WHY US?
Founded in 1955, Chadwick’s & Hack’s has provided award-winning service for 7 decades. Family-owned and operated, we pride ourselves on “Good Ol” customer service and are pleased to help you every step of the way.
In addition to outdoor kitchens and barbecues, you can also find fireplaces, patio heaters, vacuums and much more at Chadwick’s & Hack’s! Year after year, Chadwick’s & Hack’s has been the proud recipient of Reader's Choice Awards for Best Customer Service, Best Fireplace Store, and Best BBQ Centre. At Chadwick’s & Hack’s, we ensure that you are cared for.
Our showroom boasts displays from the best brands, including Napoleon, Crown Verity, Broil King, DCS, Sedona, Big Green Egg, and more. Our team of experts will help you design the outdoor kitchen you’ve been dreaming of and answer any questions
Come and Visit Us!
LARGE SHOWROOM
682 Fennell Avenue East,
Hamilton, ON • L8V 1V4
Weak Flames, Uneven Heat, Won’t Light? Book a BBQ Tune-Up Today.
Visit us
682 Fennell Avenue East
Hamilton, ON
Call us!
682 Fennell Avenue East,
Hamilton, ON • L8V 1V4
Store Hours
Monday to Saturday, 8:30 am – 5:00 pm Sunday, 11:00 am – 4:00 pm
Our certified BBQ technicians find what’s wrong, fix it, and get your grill cooking again — usually within the week. No third parties, no replacements you don’t need.
682 Fennell Avenue East,
Hamilton, ON • L8V 1V4
Store Hours
Monday to Saturday
8:30 am – 5:00 pm
Sunday 11:00 am – 4:00 pm
By sending your request, you accept
Book Your BBQ Appointment
Three quick fields — we'll do the rest.
No obligation. A Chadwicks & Hacks expert will get back to you quickly.
GRILLING SEASON IS COMING
• Reader's Choice — Best BBQ Centre • Weber & Napoleon Certified Technicians
• 100% Satisfaction Guarantee • BBQ experts for 70+ years
Certified In-House Technicians
Your repair is handled by our own trained team — never subcontracted out. Expert diagnosis, the first time.
One-Stop Shop Since 1955
Sales, parts, installation, and repair under one roof. If your grill needs a part, we likely have it in stock.
Award-Winning Service
Repeat Reader's Choice winner for Best BBQ Centre and Best Customer Service. Good ol' service, every visit.
WHY CHADWICKS & HACKS
"Brought our 8-year-old Weber back from the dead. Cooks more evenly now than the day we bought it. Friendly, fast, and they didn't try to sell me a new grill."
Margaret O'Donnell
Stoney Creek, ON
"Booked online Monday, technician came Wednesday, parts were already in stock. Honest pricing and they explained every step. This is how a family business should run."
David Kowalski
Westdale, Hamilton
"Our Napoleon needed two new burners and a regulator. Chadwicks had it all on the shelf. Grilling season saved — and the bill was lower than I feared."
Priya Ramaswamy
Ancaster, ON
CALL US!
Reader's Choice — Best BBQ Centre
Best Customer Service
Weber & Napoleon Certified Dealer
Deep clean of burners, grates, and interior. Inspection and adjustment for even heat across the cook surface.
• Burner inspection & cleaning
• Grate & flavorizer service
• Heat-distribution adjustment
Full Tune-Up
WHAT'S INCLUDED
What our BBQ tune-up & repair covers.
Ignition issues, gas flow problems, weak flames, rust-out, regulator and hose checks — handled by our certified team.
• Ignition & igniter repair
• Gas-flow & regulator checks
• Weak-flame diagnostics
Diagnostics & Repair
Burners, grates, heat plates, igniters, knobs, hoses, and regulators — sourced from our in-stock inventory.
• Most common parts in stock
• All major brands supported
• Same-visit installs when possible
Parts Replacement
Need a natural gas line for your grill? Ask about our certified gas line service when you book.
• TSSA-certified work
• Permit-handled
• Quote before any work
Gas Line Installation
Get your grill winter-ready or spring-fresh. We'll clean, cover, and protect — so it lasts another decade.
• Full deep-clean
• Cover & gasket check
• Storage advisory
Seasonal Storage Prep
GREAT BRANDS WE SERVICE
Book your BBQ service in 3 simple steps.
HOW IT WORKS
Send your name, phone, and email through the form — takes about 60 seconds.
1
Request an appointment
A Chadwicks & Hacks expert follows up to confirm your repair or tune-up needs.
Speak with an expert
2
Our certified in-house team handles the repair and gets your grill back to peak.
Get technician support
3
Is your grill ready for the season?
Tell us about your grill and we'll line up a certified technician to take care of it. Quick response, no obligation.
BE READY FOR SUMMER
Get your BBQ cooking like new — book today.
Hamilton's neighbour for grills, hearths, and fireplaces since 1955.
682 Fennell Avenue East, Hamilton • Open 6 days · Mon–Sat
TUNE-UP AND REPAIRS
Certified in-house technicians — never third parties.
Diagnostics, deep cleaning, parts replacement, full tune-ups.
Family-owned and operated in Hamilton since 1955.
Why Hamilton trusts us with their grill.
Send us your BBQ brand, model, and the issue you're seeing.
We follow up to confirm your appointment and walk you through what to expect.
Your grill goes back to peak performance — handled by our in-house experts.
We pride ourselves on “Good Ol'” customer service and are pleased to help you every step of the way. Barbecues, fireplaces, appliances, and much more are available at Chadwicks & Hacks; we offer top-notch home service for BBQs and fireplaces!
One of our experts will get back to you quickly to confirm your appointment and answer any questions.